This Privacy Policy describes the types of information we may collect through this Site, how that information is used, and the options available to you regarding your data.
1. Information We Collect
We only collect information that you choose to provide when submitting a service request through our Site. This may include:
- Your full name
- Phone number
- Email address (if supplied)
- Property or service address
- Details about the service you are requesting
We do not use cookies, advertising pixels, web beacons, or similar tracking technologies to monitor individual users. We do not create user profiles, and we do not sell personal information to third parties or data brokers.
For security and technical maintenance, our hosting systems or your browser may automatically record limited technical details such as your IP address, browser type, device information, and access time. This information is used only for operational and security purposes and not to personally identify visitors.
2. How We Use Your Information
The information you submit may be used only to:
- Connect you with one or more independent third-party service providers in your local area who may assist with your request;
- Contact you regarding your request when needed;
- Meet legal, regulatory, or compliance obligations.
3. Sharing of Information
When you submit a request through the Site, the information you provide may be shared with one or more independent service providers so they can contact you directly and respond to your inquiry.
Once shared, those service providers are responsible for their own handling, storage, and protection of your information. We encourage you to review their privacy practices before moving forward with any services.
We may also disclose information when necessary to:
- Comply with legal requirements such as subpoenas, court orders, or lawful government requests;
- Enforce our Terms of Service;
- Protect the safety, rights, or property of our Site, users, or others.
We do not sell personal information.
4. Data Retention
We keep submitted information only for as long as reasonably necessary to process your request, operate our services, or comply with applicable legal obligations.
You may request that we delete your information at any time by contacting us using the details listed below.
5. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including the right to:
- Request access to the personal data we maintain about you;
- Request corrections to inaccurate information;
- Request deletion of your information;
- Opt out of future communications;
- Submit a complaint to an applicable privacy or data protection authority.
To exercise any of these rights, please contact us through our contact page. We will respond in accordance with applicable legal requirements.
California Residents: If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information we collect, request deletion or correction, and opt out of the sale or sharing of personal information. We do not sell or share personal information as defined under California law.
6. Children’s Privacy
This Site is intended for general audiences and is not designed for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you believe a child has submitted information through this Site, please contact us and we will take steps to remove it.
7. Security
We use reasonable administrative, technical, and physical safeguards to help protect information submitted through the Site. However, no online transmission or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute protection of your information.
8. Updates to This Privacy Policy
We may revise or update this Privacy Policy from time to time. Any updates will be posted on this page along with an updated Effective Date.
By continuing to use the Site after changes are posted, you agree to the revised Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy or would like to make a privacy-related request, please contact us through our contact page.